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Green Trucks On Pacific Road
Success story

Active Telematics gives fleet operators greater confidence on every journey with Wireless Logic connectivity

The collaborative partnership provides Active Telematics with reliable, scalable IoT connectivity to improve efficiency and fleet visibility across Asia Pacific.

About

Active Telematics takes real-time fleet visibility across borders with Wireless Logic connectivity. Multi-network connectivity and centralised SIM management helps them support customers operating across Asia Pacific.

Founded in Malaysia in 2014, Active Telematics Sdn Bhd provides IoT solutions and services across Asia Pacific. Its customers include logistics, services, e-commerce and mining companies that rely on GPS telematics and in-vehicle AI cameras to monitor fleets, driver safety and operational efficiencies alongside businesses tracking remote assets, warehouses and indoor environments.

As its customers expanded into more markets beyond Malaysia, Active Telematics needed to keep tracking data flowing across borders without establishing a separate connectivity arrangement in every country. After working with local telcos and several global IoT MVNOs, the company chose Wireless Logic to support its regional growth as a strategic partner.

Green Trucks On Asia Pacific Roads Highway

Challenge

Challenge

For fleet operators, losing connectivity means losing real-time visibility of an asset. This was a particular challenge for Active Telematics as its customers travelled through areas with varying mobile coverage and across national borders.

Within Malaysia, relying on a single telco could leave vehicles temporarily out of range wherever that operator’s signal was unavailable. The problem became more pronounced when vehicles entered Singapore or Thailand — leaving operators unable to follow their journeys until the vehicles reconnected.

Different roaming tariffs across countries created another operational challenge. Variations in coverage and pricing made regional services difficult to quote consistently and harder to scale. Active Telematics needed a connectivity partner to provide multi-network resilience, regional coverage and centralised management under one commercially viable model to its customers.

Solution

Active Telematics selected Wireless Logic for its combination of local multi-network connectivity, regional coverage, flexible data plans and centralised SIM management. It enabled assets to connect across multiple networks through a single connectivity solution, reducing the complexity of managing different providers across markets.

Wireless Logic’s Local Multi-Network IoT SIM gives each device access to multiple local mobile networks. On-SIM intelligence detects when the current network becomes unavailable and switches to an alternative, helping vehicles remain connected as they move through different coverage areas.

Regional roaming coverage supports vehicles travelling into other Asia Pacific markets, reducing the offline periods Active Telematics experienced under its previous arrangements.

“Partnering with Wireless Logic provided us with greater operational flexibility to innovate and accelerate our regional business growth,” says Omar Hatmi, Managing Director & Co-founder of Active Telematics. “When our customers operate across different countries, we do not have to worry about selecting a different SIM card for every market. We can focus on delivering the real-time visibility they need.”

Solution (2)

Outcome

Solution

Over the past two years, Wireless Logic has supported Active Telematics as it expanded its connected solutions across markets. Wireless Logic’s SIMPro platform gives the team visibility of SIMs, connectivity performance and data usage, helping them identify unusual consumption and address potential issues early.

“Connectivity is largely invisible to our customers, which is exactly how it should be,” says Omar. “Our teams can concentrate on supporting their operations rather than troubleshooting connectivity. We are now looking at extending Wireless Logic connectivity across more of our solution portfolio.”

Wireless Logic’s local multi-network SIM connectivity has enabled Active Telematics to support in-vehicle AI and video applications outside Malaysia for the first time. Fleet operators can receive operational and safety information while vehicles are on the move, rather than waiting for data to be retrieved after their return.

A more consistent pricing model has simplified expansion into new markets, without the need to negotiate separate telco and tariff arrangements country by country. The company is now exploring growth opportunities in Indonesia, Thailand, Vietnam, the Philippines and Australia, while continuing to expand its services and keep customers’ fleets connected wherever they operate.

 

''Partnering with Wireless Logic provided us with greater operational flexibility to innovate and accelerate our regional business growth.'' 

Omar Hatmi, Managing Director & Co-founder of Active Telematics. 

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