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Cubbie Improves Multi-Sensory Units’ Uptime with Conexa from Wireless Logic

Reliable connectivity enhances Cubbie’s impact, ensuring seamless access for neurodivergent users in schools, libraries and public spaces.

About

A Cubbie is an immersive multi-sensory space that helps people – adults and children – manage sensory stress and anxiety. Designed principally to help those with autism and neurodivergence, the Cubbie can in fact benefit anyone feeling stressed or anxious.

The self-contained, compact wheelchair-accessible units have been installed in schools, libraries, hospitals and other locations.

Each Cubbie draws on cloud-based software to deliver personalised programmes to Cubbie users, each of whom have their own unique profile. This means they can enter any Cubbie anywhere and receive their individualised programme. Programmes are overseen by occupational therapists and can change over time in line with users’ needs.

In this way, a Cubbie must be connected to operate, but the team also looks at data from the Cubbies to measure how they’re used and how effective they are. This analysis is integral to informed decision making and feeds into operational and strategic planning.

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Challenge

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Each Cubbie connects through a cellular SIM because WiFi over broadband is simply not an option in some customer premises. These include prisons, where mobiles are banned, and schools where bandwidth can be an issue and security is tight.

Cellular also supports rapid installations. For customers such as local councils, it is inconvenient and time-consuming to put in fixed line infrastructure to connect a Cubbie, particularly in public spaces where infrastructure may simply not exist.

For these reasons, the team at Cubbie was happy to connect its IoT units through cellular, but found those connections sometimes suffered from inconsistent uptime and devices couldn’t always be accessed remotely.

Solution

Cubbie approached Wireless Logic for an IoT connectivity solution that would deliver the scalability and robust uptime it needs for its critical multi-sensory solution.

Wireless Logic recommended Conexa with multi-IMSI SIM.

Conexa is Wireless Logic’s globally distributed core network for the IoT. It is built precisely for flexibility and scalability, making it ideal to support Cubbie’s continued growth in the UK and Republic of Ireland, as well as beyond. Local network breakouts and multiple network partners in all key markets achieve globally compliant connectivity.

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Outcome

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Cubbie trialled the Wireless Logic solution, prioritising installations that had experienced the most inconsistent connectivity. Olivia says it saw a “massive improvement” and so the team instigated the rollout of Conexa for all customers.

One such customer to benefit is the Northern Ireland Education Authority. It installed Cubbies in primary and post-primary schools for pupils with special educational needs, particularly those with autism, ADHD, sensory processing difficulties and social behavioural emotional wellbeing needs. When asked for feedback on the Cubbies’ impact, 90% of classroom assistants reported improved class participation while all teachers reported an improvement in class engagement.

"The impact overall, on everything we do, is huge to our neurodivergent communities. We are changing lives - this isn’t just about inclusion, it is about participation. Having robust connectivity is vital."

Olivia Weilbach,
Head of Marketing and Sales, Cubbie

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