The world of ‘lone workers’ is a market that has seen increased focus on an individual’s personal safety. This follows high profile cases resulting in harm or worse, where the ability to respond and assist, or track and trace the person was limited. Today, in the UK alone, of the four million people classed in their role as lone worker. For community-based personnel, or those in job roles where there is a large amount of social interaction, there is an increased risk of incidents of verbal abuse and assault. Whether a worker’s risk profile is primarily social, or indeed an environmental risk – where incidents of slips, trips and falls are more likely to occur, employers have a duty of care to ensure each worker’s safety is paramount.
An organisation that has grown and evolved in providing complete lone worker safety solutions is UK-based Connexion2. Formed in 2003, the company is now recognised as the leading specialist in delivering device-based mobile communications to a remote monitoring facility supported by a customer facing mobile workforce management platform. That monitoring facility provides the escalation and response for employers whose staff need assistance.
The management system can help optimise and manage a workforce by monitoring movement, geo-fencing, and rule based alerting. This is a cleverly disguised GPS-enabled name badge that communicates via the mobile network. The name badge known globally as Identicom comes in a number of derivations and is worn by over 120,000 lone workers worldwide.