Vatix enables lone worker safety with Wireless Logic connectivity

Resilient connectivity enables remote updates, and always-on safety monitoring for lone workers using Wireless Logic's Conexa eSIM solution.

Vatix is a leader in lone worker safety solutions, offering a combination of mobile applications and proprietary physical lone worker devices to enhance workplace security. Founded six years ago, Vatix has grown to provide innovative solutions for organisations across the UK and beyond.

Their lone worker devices ensure real-time monitoring, location tracking, and emergency response, making them a crucial tool for employee safety in industries such as healthcare, construction, and security.

Vatix was initially using SIM solutions from a previous MNO provider but as the telecom provider underwent changes, uncertainties arose regarding long-term support and scalability. The company needed a more reliable partner that could offer a future-proof connectivity solution, particularly one that supported voice communication—an essential feature for their lone worker safety devices.

Additionally, Vatix faced challenges in managing SIM cards embedded in devices before deployment. With thousands of devices in the field, swapping out SIMs was not a feasible option. They required a resilient and secure connectivity solution that would allow for seamless device deployment and management across various locations.

After evaluating various providers, Vatix chose Wireless Logic for its Conexa eSIM solution

This partnership provided:

Seamless device activation: The ability to pre-install SIMs before deployment, ensuring devices were ready to use immediately upon arrival
Reliable voice and data connectivity: Unlike traditional lone worker devices that rely solely on SMS alerts, Vatix’s solution allows direct voice communication between workers and alarm monitoring centres
Advanced indoor positioning: Using Wi-Fi signals, Vatix’s devices can track location even in areas where GPS is unavailable, providing an extra layer of safety
Remote configuration: Settings such as fall detection sensitivity can be updated over the air, eliminating the need for manual adjustments.

Since implementing Wireless Logic’s Conexa eSIM solution, Vatix has already deployed between 5,000 and 10,000 connected devices, across the UK and Ireland and has resulted in:

Improved network resilience and always-on connectivity
The ability to remotely update device settings, such as fall detection sensitivity, ensuring customer needs are met in real-time
A scalable solution that supports future expansion into new regions and evolving telecom technologies
Strong support and collaboration from Wireless Logic, enabling Vatix to explore new opportunities and technical advancements.

“We needed a connectivity partner that we could rely on for the long term, and Wireless Logic has provided exactly that. Their Conexa eSIM solution ensures our lone worker safety devices remain connected no matter where they are, offering both voice and data capabilities essential for our use case. The support from the Wireless Logic team, especially in exploring new technologies, has been invaluable in helping us future-proof our solution.”